Industries · Financial services

Financial Services

Onboarding, identity, documents and cyber resilience for banks and financial institutions in South Africa and Mauritius, built so an auditor can follow every step.

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ISAE 3402 independently assured
Level 2 B-BBEE
POPIA & Mauritius DPA aligned
Offices in Centurion and Ebene

What the sector is dealing with

Four pressures we hear from banks

Onboarding that loses customers

Every extra document request or branch visit costs a sign-up. Customers expect to open an account on a phone, and customer due diligence still has to be satisfied in full.

Fraud built on stolen and synthetic identities

Identity fraud keeps growing, so verification has to check the person against a trusted source at the moment of onboarding and keep the evidence.

Cyber resilience written into regulation

Regulators now expect documented cyber controls, regular testing and prompt incident reporting, and they expect the board to own them.

Paper still running the back office

Contracts, statements and supporting documents arrive as PDFs and scans, and someone keys them in. Each manual step is a delay and an error waiting to happen.

What you answer to

The rules your systems are measured against

Each of these shapes what a bank can buy and how it has to be built. Here is how our work lines up.

POPIA and the Mauritius Data Protection Act 2017Lawful, minimal processing of personal information, and accountability for automated decisions.Privacy by design in every build, hosting where your data needs to live, and an annual ISAE 3402 over our own IT controls.

FIC Act customer due diligenceIdentify and verify clients, keep the records and apply a risk-based approach.eKYCify and IdentityOne verify identity against trusted sources and keep the audit trail.

Joint Standard 2 of 2024, FSCA and Prudential AuthorityCybersecurity and cyber resilience requirements for financial institutions.Zero Trust security services, governed Azure landing zones and evidence your risk team can file.

Bank of Mauritius and FSC MauritiusSupervisory expectations on technology risk, outsourcing and data for licensees.Delivery from Ebene with English and French teams, and data handled in line with Mauritian requirements.

We engineer software that delivers measurable business outcomes, from two aligned bases in South Africa and Mauritius.

Offers for the sector