Marsh is a global leader in insurance broking and risk management, operating under the Marsh McLennan group. With a presence in over 130 countries, Marsh provides data-driven advisory services and innovative solutions to help clients manage risk, enhance resilience, and unlock growth. In South Africa, Marsh has partnered with technology providers to modernize its digital platforms and ensure compliance with evolving regulatory and operational standards.
The Risk Library Audit Assessment project was initiated to address the need for a centralized, digital platform that could support Marsh’s internal audit processes and client-facing risk assessments. The Risk Library is a web-based tool designed to help small and medium-sized businesses identify, evaluate, and monitor their operational risk exposures. It includes a suite of best practice standards and customizable self-audit templates tailored to specific business sectors. The system allows Marsh auditors and clients to generate audit questionnaires, score compliance against weighted criteria, and document opportunities for improvement. These assessments are tracked via dashboards, enabling both Marsh and its clients to monitor risk trends and take corrective action where necessary.
The Risk Library Audit Assessment project was initiated to address the need for a centralized, digital platform that could support Marsh’s internal audit processes and client-facing risk assessments. The Risk Library is a web-based tool designed to help small and medium-sized businesses identify, evaluate, and monitor their operational risk exposures. It includes a suite of best practice standards and customizable self-audit templates tailored to specific business sectors. The system allows Marsh auditors and clients to generate audit questionnaires, score compliance against weighted criteria, and document opportunities for improvement. These assessments are tracked via dashboards, enabling both Marsh and its clients to monitor risk trends and take corrective action where necessary.
Project Details
Client: Marsh
Online: www.marsh.com
The Risk Library Audit Assessment project delivered significant business benefits by streamlining audit workflows, improving data accuracy, and enhancing transparency in risk management. Clients gained access to a user-friendly platform that empowered them to self-assess and proactively manage their risk exposure, while Marsh benefited from centralized reporting and improved oversight.
The integration of compliance features and audit readiness tools positioned Marsh to meet both internal governance standards and external regulatory expectations more effectively.