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  <title>nVisionIT Insights</title>
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  <description>What we have learned building and running AI, data and delivery work for ourselves and for our clients across South Africa, Mauritius and the wider continent. Written by the people who did the work.</description>
  <language>en</language>
  <item>
    <title>What two bases bring to an initiative anywhere in Africa</title>
    <link>https://www.nvisionitgroup.com/insight-two-bases-africa.html</link>
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    <dc:creator>Varuna Bangaleea</dc:creator>
    <description>Companies with one foot in Mauritius and one in South Africa get described as having two offices. The useful description is what each base does for an initiative in another African country, and what the partner on the ground gets back.</description>
    <category>Africa and the market</category>
    <pubDate>Wed, 23 Sep 2026 09:00:00 +0200</pubDate>
  </item>
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    <title>From policy to control</title>
    <link>https://www.nvisionitgroup.com/insight-from-policy-to-control.html</link>
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    <dc:creator>Stephen Jordaan</dc:creator>
    <description>Most IT policies say what should happen. An auditor needs to know who does what, how often, and what evidence it leaves. Rewriting our policies into that shape changed more than their format.</description>
    <category>Delivery and engineering</category>
    <pubDate>Mon, 21 Sep 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>Activity is not progress</title>
    <link>https://www.nvisionitgroup.com/insight-activity-is-not-progress.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>Last of three. A process can be dramatically faster while the business barely moves. The smaller number was far less impressive and much more useful.</description>
    <category>AI in practice</category>
    <pubDate>Fri, 18 Sep 2026 09:00:00 +0200</pubDate>
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    <title>Write controls for the estate you have</title>
    <link>https://www.nvisionitgroup.com/insight-controls-for-the-estate-you-have.html</link>
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    <dc:creator>Stephen Jordaan</dc:creator>
    <description>A control document drafted from good intentions describes a better-run organisation than the real one. The review that matters most is the one done by the people who operate the systems.</description>
    <category>Delivery and engineering</category>
    <pubDate>Fri, 18 Sep 2026 09:00:00 +0200</pubDate>
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    <title>Getting ready for TISAX when your customer requires it</title>
    <link>https://www.nvisionitgroup.com/insight-getting-ready-for-tisax.html</link>
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    <dc:creator>Werner du Plessis</dc:creator>
    <description>For many automotive suppliers a TISAX label is a condition of trade. What a readiness baseline found, and why the gap is usually between a control being designed and a control being switched on.</description>
    <category>Africa and the market</category>
    <pubDate>Wed, 16 Sep 2026 09:00:00 +0200</pubDate>
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  <item>
    <title>More intelligence does not automatically create more value</title>
    <link>https://www.nvisionitgroup.com/insight-more-intelligence-more-value.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>Second of three. We compared what we had produced against what anyone had actually asked for. A large share of it could not be matched to a question, and that changed how we choose what to work on.</description>
    <category>Data and decisions</category>
    <pubDate>Tue, 15 Sep 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>The AI worked. Our assumptions did not.</title>
    <link>https://www.nvisionitgroup.com/insight-the-ai-worked-our-assumptions-did-not.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>First of three. We believed more output would create more value. Measuring outcomes rather than activity changed what we believed, and the biggest lesson turned out not to be about AI.</description>
    <category>Data and decisions</category>
    <pubDate>Sat, 12 Sep 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>South Africa&#x27;s VAT return is starting to disappear into the transaction</title>
    <link>https://www.nvisionitgroup.com/insight-vat-return-disappearing.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>SARS has put a digital VAT model out for consultation. It is not a mandate and there is no confirmed date, but the direction is clear enough that finance and IT should read it now rather than in 2029.</description>
    <category>Africa and the market</category>
    <pubDate>Thu, 10 Sep 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>The programmes that stall are short of a question</title>
    <link>https://www.nvisionitgroup.com/insight-the-questions-we-are-asking.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>Ask why an AI programme stalled and the answer comes back technical. Underneath it there is usually a question nobody had formed properly, with nobody waiting for the answer.</description>
    <category>AI in practice</category>
    <pubDate>Mon, 07 Sep 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>AI success is not about adoption. It is about business outcomes.</title>
    <link>https://www.nvisionitgroup.com/insight-ai-success-is-not-about-adoption.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>A year ago the boardroom conversation was about use cases and proofs of concept. The question now is harder, and the research says most organisations have not answered it yet.</description>
    <category>AI in practice</category>
    <pubDate>Fri, 04 Sep 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>Measuring personal growth honestly</title>
    <link>https://www.nvisionitgroup.com/insight-measuring-personal-growth-honestly.html</link>
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    <dc:creator>Kirtee Moheeputh</dc:creator>
    <description>Wellbeing products are full of impressive numbers. Most of them measure how people feel about themselves. That is worth measuring, as long as everyone is clear that it is what is being measured.</description>
    <category>Data and decisions</category>
    <pubDate>Wed, 02 Sep 2026 09:00:00 +0200</pubDate>
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  <item>
    <title>AI recommends. People decide.</title>
    <link>https://www.nvisionitgroup.com/insight-ai-recommends-people-decide.html</link>
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    <dc:creator>Werner du Plessis</dc:creator>
    <description>Most AI initiatives stop at the pilot. The reason is usually not the model. It is that nothing connects an AI output to a decision anyone is willing to be accountable for.</description>
    <category>Data and decisions</category>
    <pubDate>Fri, 28 Aug 2026 09:00:00 +0200</pubDate>
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  <item>
    <title>Structure before speed in a development engagement</title>
    <link>https://www.nvisionitgroup.com/insight-structure-before-speed.html</link>
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    <dc:creator>Werner du Plessis</dc:creator>
    <description>Standards applied the same way on every engagement are what let a small development team keep its pace after the first month. What that looks like in practice.</description>
    <category>Delivery and engineering</category>
    <pubDate>Wed, 26 Aug 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>What changes when AI joins the delivery team, and what does not</title>
    <link>https://www.nvisionitgroup.com/insight-what-changes-when-ai-joins-delivery.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>AI changes the rate at which delivery work is produced. It changes nothing about who is answerable for it. Where that line sits decides whether AI-assisted delivery is an advantage or a liability.</description>
    <category>Delivery and engineering</category>
    <pubDate>Thu, 20 Aug 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>Wellbeing data that never leaves the phone</title>
    <link>https://www.nvisionitgroup.com/insight-wellbeing-data-that-never-leaves-the-phone.html</link>
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    <dc:creator>Werner du Plessis</dc:creator>
    <description>People record things in a wellbeing app that they would keep from almost anyone. For UMOYA Zone we started from the assumption that the safest personal data is the data we never hold.</description>
    <category>Data and decisions</category>
    <pubDate>Wed, 19 Aug 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>Build or buy is the wrong question</title>
    <link>https://www.nvisionitgroup.com/insight-build-or-buy-is-the-wrong-question.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>The build-or-buy debate treats a sequencing problem as an ownership problem. The better question is which parts of this you will still want to control in five years.</description>
    <category>Delivery and engineering</category>
    <pubDate>Thu, 06 Aug 2026 09:00:00 +0200</pubDate>
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  <item>
    <title>Moving documents to SharePoint Online without moving the users</title>
    <link>https://www.nvisionitgroup.com/insight-moving-documents-to-sharepoint-online.html</link>
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    <dc:creator>Werner du Plessis</dc:creator>
    <description>Unstructured data is the harder half of retiring an old platform. When documents are wired into daily work, the aim is a migration the users never notice, and the risk sits in places that are not code.</description>
    <category>Delivery and engineering</category>
    <pubDate>Wed, 05 Aug 2026 09:00:00 +0200</pubDate>
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  <item>
    <title>Building a product we co-own</title>
    <link>https://www.nvisionitgroup.com/insight-building-a-product-we-co-own.html</link>
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    <dc:creator>Kirtee Moheeputh</dc:creator>
    <description>Most of our work is building software that a client owns. UMOYA Zone is different. It is a joint venture, and co-owning a product has taught us things that client work does not.</description>
    <category>Delivery and engineering</category>
    <pubDate>Thu, 30 Jul 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>Why we extend something that works instead of starting over</title>
    <link>https://www.nvisionitgroup.com/insight-why-we-build-accelerators.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>AI assistance made a difference to our delivery that we did not expect. It widened the gap between work built on something proven and work started from nothing.</description>
    <category>Delivery and engineering</category>
    <pubDate>Thu, 23 Jul 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>Where your AI actually runs, and why African buyers ask first</title>
    <link>https://www.nvisionitgroup.com/insight-where-your-ai-actually-runs.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>Every major cloud now has infrastructure in South Africa. That is not the same as your AI running here, and the difference is the first thing a serious buyer in this region asks about.</description>
    <category>Africa and the market</category>
    <pubDate>Thu, 09 Jul 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>Getting a platform ready for someone else&#x27;s money</title>
    <link>https://www.nvisionitgroup.com/insight-getting-a-platform-ready-for-investment.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>When an investor looks under a growing platform, the questions are about credentials, data and whether the fixes are real. What we learned taking a technical due diligence from first review to verified remediation.</description>
    <category>Delivery and engineering</category>
    <pubDate>Thu, 02 Jul 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>What we had to fix before any model could help</title>
    <link>https://www.nvisionitgroup.com/insight-what-we-fixed-before-any-model.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>The first correction in our AI work had nothing to do with AI. What an organisation knows is usually scattered, undated and contradictory, and a model working from that will answer confidently and wrongly.</description>
    <category>Data and decisions</category>
    <pubDate>Thu, 25 Jun 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>We gave everyone AI. Then we went looking for the value.</title>
    <link>https://www.nvisionitgroup.com/insight-we-gave-everyone-ai.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>Earlier this year we could describe everything we had built with AI and almost nothing about what it had changed. This is the first of a series on what we did about that.</description>
    <category>AI in practice</category>
    <pubDate>Thu, 11 Jun 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>What it takes to move a statutory process off paper</title>
    <link>https://www.nvisionitgroup.com/insight-moving-a-statutory-process-off-paper.html</link>
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    <dc:creator>Helen Mills</dc:creator>
    <description>Digitising a regulated public-sector process is mostly a question of rules and agreement between institutions. The software is the part that goes to plan.</description>
    <category>Africa and the market</category>
    <pubDate>Thu, 28 May 2026 09:00:00 +0200</pubDate>
  </item>
  <item>
    <title>Retiring a CRM without losing what it knew</title>
    <link>https://www.nvisionitgroup.com/insight-retiring-a-crm-without-losing-what-it-knew.html</link>
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    <dc:creator>Werner du Plessis</dc:creator>
    <description>An unsupported CRM is expensive to keep and dangerous to switch off, because a decade of customer history lives inside it. The answer we used keeps the history and retires the application.</description>
    <category>Data and decisions</category>
    <pubDate>Thu, 16 Apr 2026 09:00:00 +0200</pubDate>
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